©2011 Bins & Bays
Do you rent spaces month to month?
Do I need to give you notice when I move out?
Is the office manager on site or on call?
Do you sell boxes and packing supplies?
Do you have handcarts or dollies I may use?
Do you have freight lifts (elevators)?
Can I access my unit 24 hours a day?
Can I switch spaces at any time?
Can my spouse, kids or friend access my unit?
What do I do if I have typed in my gate code but the gate does not open?
What do I do if I have misplaced my gate code or key?
Do you offer RV/Boat/Car/Motorcycle Storage?
What is the temperature of a climate controlled unit?
Frequently Asked Questions: Answers
Do you rent spaces month to month?
Yes – our rental agreement is monthly.
Do I need to give you notice when I move out?
Two weeks notice is required.
Is the office manager on site or on call?
The office manager is on site Monday -
Yes, please call us to hear them.
Do you sell boxes and packing supplies?
Yes, you may see all of our merchandise located on the Supplies page.
Do you have handcarts or dollies I may use?
Both are available free of charge.
Do you have freight lifts (elevators)?
Yes, at our super self storage location. Both Bins & Bays locations have all ground floor units.
A ground floor unit you can access from the driveway by pulling your car along side the unit.
Can I access my unit 24 hours a day?
At Bins & Bays, all units are 24 hour accessible.
Can I switch spaces at any time?
Yes, we would then charge per day on each unit for the month.
Can my spouse, kids or friend access my unit?
If you have provided them with your key and gate code, they may access your unit.
Insurance is optional, it could be covered under your homeowners. We also have brochures for you in the office.
What do I do if I have typed in my gate code but the gate does not open?
Make sure you have entered your code correctly following the steps on the card.
What do I do if I have misplaced my gate code or key?
If your name is on the rental agreement, we can provide you with a new gate card. Identification will be required. If you have forgotten your key we are able to also cut your lock off.
Do you offer RV/Boat/Car/Motorcycle Storage?
Yes, you may either store your vehicle inside a unit or in our outdoor spaces.
Yes, we are a full service u-
Yes, we have several companies to refer you to.
For pharmaceutical products, piano or antique glass and certain electronic equipment, yes, you will need a climate controlled unit.
What is the temperature of a climate controlled unit?
50-
We have monthly pest control service at all of our locations.
